Crimson Horizon

Crimson Horizon

This 24 x 30 acrylic on canvas captures the raw emotion of a coastal dusk, where stormy waves crash beneath a brooding sky. A vivid crimson band slices the horizon, hinting at a fleeting sunset or distant fire, adding an unexpected warmth to the otherwise cold seascape. 

Return & Exchange Policy for Artwork

At Lucid Galleria, we take great pride in our artwork and strive to ensure that every piece meets the highest standards of quality and craftsmanship. However, we understand that purchasing art is a personal experience, and we want you to be completely satisfied with your purchase. Please review our return and exchange policy below:

1. Returns & Refunds

We accept returns under the following conditions:

• Time Frame: Returns must be requested within 14 days of delivery.

• Condition: Artwork must be returned in its original condition with no signs of wear, damage, or alterations.

• Packaging: The piece must be returned in its original packaging or equivalent protective materials.

• Return Shipping: The buyer is responsible for return shipping costs. We recommend using a trackable shipping service and purchasing shipping insurance.

• Refund Process: Once we receive and inspect the artwork, we will process the refund within 5-7 business days, excluding original shipping costs. Refunds will be issued via the original payment method.

Custom or commissioned artwork is non-refundable.

2. Exchanges

Exchanges are available under these conditions:

• Exchanges must be requested within 14 days of delivery.

• The artwork must be in its original condition with no damage.

• The buyer is responsible for return shipping costs.

• If the new piece selected is of higher value, the buyer must pay the price difference. If the new piece is of lesser value, the difference will be refunded.

• Exchanges for custom or commissioned pieces are not available unless the artwork arrives damaged.

3. Damaged or Defective Artwork

If your artwork arrives damaged or defective:

• Report within 48 hours of delivery by emailing [Your Email] with photos of the damage.

• We will assess the issue and offer a replacement, repair, or full refund at our discretion.

• If a return is required, we will provide a prepaid shipping label for the damaged item.

4. Non-Returnable Items

The following items cannot be returned or exchanged:

• Custom or commissioned artwork

• Artwork that has been altered, damaged, or not in its original condition

• Items purchased on clearance or final sale

5. How to Initiate a Return or Exchange

To request a return or exchange, please contact us at [Your Email] with:

• Your order number

• The reason for return/exchange

• Photos (if applicable)

Once approved, you will receive return instructions.

We appreciate your support and look forward to providing you with meaningful artwork that enhances your space. If you have any questions, please reach out to us at [Your Contact Information].

Last Updated: 05/01-2025

Some Refunds do not include any shipping and handling charges shown on the packaging slip or invoice. Shipping charges for all returns must be prepaid and insured by you.

You are responsible for any loss or damage to hardware during shipment.

We do not guarantee that we will receive your returned item. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

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